All Systems Operational

Uptime over the past 90 days. View historical uptime.
Management Portal Operational
90 days ago
99.97 % uptime
Today
Melbourne Services Operational
90 days ago
100.0 % uptime
Today
Network Operational
90 days ago
100.0 % uptime
Today
Compute Platform Operational
90 days ago
100.0 % uptime
Today
Inference Service Operational
90 days ago
100.0 % uptime
Today
Storage Service Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Aug 11, 2026

No incidents reported today.

Aug 10, 2026

SharonAI Network Maintenance
Completed - The scheduled maintenance has been completed.
Aug 10, 23:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 10, 22:00 AEST
Scheduled - We will be performing scheduled network maintenance. No service interruption or impact is expected, and all services are expected to remain fully available throughout the maintenance window. In the unlikely event of any unexpected issues, they will be addressed as quickly as possible.
Aug 10, 18:04 AEST

Aug 9, 2026

No incidents reported.

Aug 8, 2026

No incidents reported.

Aug 7, 2026

No incidents reported.

Aug 6, 2026

No incidents reported.

Aug 5, 2026

API and UI offline for console.sharonai.cloud and enterprise.sharonai.cloud
Resolved - The API and UI for both console.sharonai.cloud and enterprise.sharonai.cloud are now fully operational.

All existing workloads remained unaffected throughout the duration of this incident.
Aug 5, 16:03 AEST
Identified - The API and UI for both console.sharonai.cloud and enterprise.sharonai.cloud are offline. Existing running workloads are entirely unaffected and operating normally.

Users attempting to access the console, issue API requests, or modify resources will encounter the following error:

```
{"status_code": 400, "details": [{"error_code": "GEN001", "detail": "Something went wrong. Please try again after sometime.", "info": "cannot execute UPDATE in a read-only transaction\n"}]}
```

We have isolated the issue causing the read-only state. Engineering is actively applying a fix to restore full write capability to the control plane.
Aug 5, 15:36 AEST

Aug 4, 2026

SharonAI Network Maintenance
Completed - The scheduled maintenance has been completed.
Aug 4, 19:09 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 4, 17:00 AEST
Scheduled - We will be performing scheduled network maintenance. No service interruption or impact is expected, and all services are expected to remain fully available throughout the maintenance window. In the unlikely event of any unexpected issues, they will be addressed as quickly as possible.
Aug 4, 15:14 AEST

Aug 3, 2026

No incidents reported.

Aug 2, 2026

No incidents reported.

Aug 1, 2026

No incidents reported.

Jul 31, 2026

No incidents reported.

Jul 30, 2026

No incidents reported.

Jul 29, 2026

SharonAI Network Maintenance
Completed - The scheduled maintenance has been completed.
Jul 29, 10:30 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 29, 09:00 AEST
Scheduled - We will be performing scheduled network maintenance. No service interruption or impact is expected, and all services are expected to remain fully available throughout the maintenance window. In the unlikely event of any unexpected issues, they will be addressed as quickly as possible.
Jul 28, 14:53 AEST

Jul 28, 2026

No incidents reported.

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